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Care that begins with knowing the personÂ
Rooted in Sandwell and Oldbury, we provide compassionate, person-centered support that helps people live safely, comfortably and independently at home.
Why CloudNine Care began
CloudNine Care was founded by Theresa Reynolds after seeing a need for home care that considers the whole person, their routines, relationships, culture, wellbeing, and goals.
For us, good care is personal, respectful, and built on trust.
The principles behind our care
Dignity
We treat every person with respect and compassion
We support choice and help people live life on their terms.
Independence
We build honest relationships that people can rely on.
Trust
We value family, community and bonds.
Connection
We strive for high standards in everything we do.
Excellence
Meet our leadership
Theresa Reynolds
Founder & Care Director
Theresa leads with warmth and purpose, ensuring person-centered care is at the heart of everything we do.
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